TURN PAST PATIENTS INTO NEW APPOINTMENTS
Meet
Sydney.
Sydney contacts patients who haven't visited in months, handles the conversation, and books them back onto your calendar.
Anything open Saturday?
Yes! 11am or 2pm?
Booked · Sat 11:00
Patients who stopped coming
She brings them back.
Jess M.
Last visit: 8 months ago
Maria L.
Last visit: 11 months ago
Dana K.
Last visit: 6 months ago
Priya S.
Last visit: 1 year ago
Finds them.
Hi Jess! It's been a while. Ready for a touch-up?
Hi Maria! We miss you. Facial this month?
Hi Dana! Time for your refresh?
Texts them.
This monthCame back
Books them.
Try it now
Get a text from Sydney.
Play a patient who hasn't been in for a while. Text her back and see how she books you.
Sydney's texting you now.
Check your phone. Reply like a real patient would and see where she takes it.
Sydney · Mobiance
Hi Jess, it's Sydney, Mobiance's AI assistant. Pretend you had a facial at Glow Med Spa 6 months ago. Reply and I'll take it from there.
Delivered · just now
Text message
Do the math
What's sitting in your list?
Two numbers from your spa. That's all it takes.
1,000
$350
Adjust assumptions
Patients who book backA conservative rate for past-patient campaigns
3%
5 min
$22/hr
Back on the books
30 patients
Revenue from those visits
$10,500
Staff hours saved
83
Labor cost saved
$1,826
Estimates from the numbers you enter. Results vary by spa, offer, and how long patients have been away.
Meet the girls.
Choose the personality that matches your med spa.
Hi Sarah, it's Sydney from Saguaro Glow. It's been a little while! How have you been?
Sydney
Polished
Sarah!! It’s Sophia from Saguaro Glow! We haven’t seen you in forever. How have you been?!
SophiaBubbly
Heyyy Sarah, it's Simone. They've got me texting people who came in and then vanished. Unfortunately… you are people.
SimoneBold
How it works
Trained on your spa.
Before she sends a single text, she learns your services, your prices, your providers, and the way your spa talks. Patients hear from your spa, not a generic bot.
What she knows
Saguaro Glow
Services and prices
From your menu
Providers
From your team page
What clients love
From your Google reviews
Your voice
From how your spa writes
Welcome-back offers
You approve every one
- 01 We learn your spa. We read your website, Google listing, reviews, and price list. You confirm the details before anything goes out.
- 02 You pick her personality. Sydney, Sophia, or Simone. Then set your welcome-back offer and how far she can go if a patient hesitates.
- 03 She texts your past patients. One real conversation at a time. She answers questions, handles "maybe later," and sends your booking link.
- 04 You see every booking. Each booking comes in with its code, so you know exactly who she brought back.
Not another text blast.
Mass-text tools vs Sydney
Mass-text tools
Generic SMS platforms
Sydney
How it texts
Same blast to everyone
A real one-on-one conversation
Replies
Pile up for your front desk
Answered instantly, day or night
What it knows
Nothing about your spa
Your services, prices, and voice
Discounts
One coupon for everyone, up front
Only your approved offers, only when needed
Medical questions
Lost in the inbox
Sent straight to your team
What you see
Opens and clicks
Bookings, each tied to a code
Your past patients
Back on
the books.
She reaches out to everyone who hasn't been in a while.
Sydney · Your spa
Hi Jess! It's been a while. Ready for a touch-up? I have Thursday at 4.
Yes please!
You're booked. See you Thursday.
Added to your calendar